<p><img src="https://static2.businessinsider.com/image/5ffcd266d184b30018aae344-2400/6383122cv20d.jpg" border="0" alt="beats solo pro blue l" data-mce-source="Beats by Dr. Dre"></p><p></p><bi-shortcode id="summary-shortcode" data-type="summary-shortcode" class="mceNonEditable" contenteditable="false">Summary List Placement</bi-shortcode><p>It's a bummer if your <a href="https://www.businessinsider.com/category/beats-headphones" target="_blank" rel="noopener">Beats headphones</a> break. However, depending on the issue you're having and your coverage by warranties or <a href="https://www.businessinsider.com/category/applecare" target="_blank" rel="noopener">AppleCare</a> Plus, you can get your headphones repaired or replaced in just a week or two. </p><h2>How to get a Beats headphones repair</h2><p>Here's what you can send in for a repair with <a href="https://www.businessinsider.com/category/apple" target="_blank" rel="noopener">Apple</a>, how to make a service request, and how much it will cost.</p><h3>What you can send in for repair</h3><p>Apple will service a variety of issues and parts related to Beats headphones. This includes accidental damage, lost or missing items (like a Powerbeats Pro earbud or charging case), and battery failures (due to defects or wear through regular use).</p><p>To find out if your particular Beats issue qualifies for repair, you can follow the steps and prompts below to make an appointment or service request through Apple support. </p><aside class="breakout-box headline-regular"><h2><strong>How to make an appointment or service request with Apple for a Beats headphones repair</strong></h2><ol><li>Go to the <a href="https://getsupport.apple.com/" target="_blank" rel="noopener">Apple Support page</a>.</li><li>Click the "More" icon with Apple's logo. <br><br><img src="https://static1.businessinsider.com/image/607710f7420615001817573c-1258/beats3.png" border="0" alt="beats3" data-mce-source="https://getsupport.apple.com/" data-mce-caption="Click the &quotMore&quot option to find support for your Beats."></li><li>Select "Beats by Dre."<br><br><img src="https://static5.businessinsider.com/image/607711bd4206150018175741-1226/beats4.png" border="0" alt="beats4" data-mce-source="Abigail Abesamis Demarest/Insider" data-mce-caption="Select &quotBeats by Dre&quot from the list of devices."></li><li>Click the box that best describes the issue you're having. <br><br><img src="https://static4.businessinsider.com/image/60770f3a4206150018175728-2400/BEATS.png" border="0" alt="BEATS" data-mce-source="Abigail Abesamis Demarest/Insider" data-mce-caption="Choose the topic of your issue."></li><li>Click "Call to Arrange a Repair" or "Chat to Arrange a Repair." Alternatively, you can <a href="https://www.businessinsider.com/how-to-set-up-apple-genius-bar-appointment" target="_blank" rel="noopener">set up an Apple Genius Bar appointment</a> to receive in-person tech support.<br><br><img src="https://static4.businessinsider.com/image/60770ff674da0300181e1a1d-2400/beats2.png" border="0" alt="beats2" data-mce-source="Abigail Abesamis Demarest/Insider" data-mce-caption="Choose whether you want to call or message for your repair."></li><li>If you selected the call option, enter your information to have Apple Support call you, and click "Continue." If you selected the chat option, enter your information to start a chat session with an Apple Support representative, and click "Continue."</li></ol></aside><h3>Costs and time needed for Beats repair</h3><p>If you send in your Beats to Apple, the company estimates that service will take 3 to 10 business days from the day you ship your product. For service through a local Apple Authorized Service Provider, you'll need to ask for an approximate timeline.</p><p>If you have AppleCare Plus, you can request <a href="https://www.beatsbydre.com/support/service-warranty/" target="_blank" rel="noopener">Express Replacement Service</a> to have a replacement pair of Beats shipped to you while you return your Beats to Apple.</p><p>Repair costs will depend on the Beats product you have, your issue, and whether or not you're covered under AppleCare Plus or another warranty like the <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.apple.com%2Flegal%2Fwarranty%2F" target="_blank" rel="noopener">Apple One Year Limited Warranty</a> or <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.apple.com%2Flegal%2Fwarranty%2Fstatutoryrights.html" target="_blank" rel="noopener">consumer law</a>. For manufacturing defects covered by the Apple One Year Limited Warranty or consumer law, the repair is free. AppleCare Plus coverage includes service for up to two incidents of accidental damage. Each incident is subject to a service fee, which is $29 for eligible Beats headphones and earphones (<a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.target.com%2Fp%2Fbeats-ep-wired-on-ear-headphones-blue%2F-%2FA-51604135" target="_blank" rel="nofollow noopener sponsored">Beats EP</a>, <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.apple.com%2Fshop%2Fproduct%2FMHA22AM%2FB%2Fbeats-pro-over-ear-headphones-black" target="_blank" rel="nofollow noopener sponsored">Beats Pro</a>, <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.walmart.com%2Fip%2FBeats-Solo-Pro-Wireless-Noise-Cancelling-On-Ear-Headphones-with-Apple-H1-Headphone-Chip-Grey%2F850567306" target="_blank" rel="nofollow noopener sponsored">Beats Solo Pro</a>, <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.walmart.com%2Fip%2FBeats-Solo3-Wireless-On-Ear-Headphones%2F54594382" target="_blank" rel="nofollow noopener sponsored">Beats Solo3 Wireless</a>, <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.walmart.com%2Fip%2FBeats-Studio3-Wireless-Noise-Cancelling-Headphones-with-Apple-W1-Headphone-Chip-Gray%2F625497378" target="_blank" rel="nofollow noopener sponsored">Beats Studio3 Wireless</a>, <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.walmart.com%2Fip%2FBeats-By-Dr-Dre-BeatsX-Wireless-In-Ear-Headphones-Defiant-Black-Red%2F977790375" target="_blank" rel="nofollow noopener sponsored">BeatsX</a>, <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.target.com%2Fp%2Fpowerbeats-pro-wireless-earphones-moss%2F-%2FA-54610891" target="_blank" rel="nofollow noopener sponsored">Powerbeats Pro</a>, and <a href="https://www.businessinsider.com/reviews/out'u=https%3A%2F%2Fwww.walmart.com%2Fip%2FPowerbeats3-Wireless-Earphones-Black%2F54594387" target="_blank" rel="nofollow noopener sponsored">Powerbeats3 Wireless</a>).</p><p>For out-of-warranty repairs, Apple has <a href="https://support.apple.com/beats/repair/service/pricing" target="_blank" rel="noopener">a support page that outlines its fees</a>, which range from $49 to $199 depending on your device. It notes that Apple reserves the right to determine if your product is eligible for out-of-warranty repairs or replacements. 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