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PewDiePie taught YouTube a valuable lesson (GOOG, GOOGL, DIS)

Published by Business Insider on Sat, 18 Feb 2017


YouTube made a big bet in the fall of 2015: Viewers would pay a monthly fee in order to strip adds from the platform's videos and gain access to original shows starring some of the site's biggest personalities.The idea was to leverage themassive audiences these stars draw into subscribers paying $9.99 per month for exclusive content with a service called YouTube Red.The strategy is a stark contrast from competing services like Netflix and Amazon that produce polished original shows on par with traditional TV, such as "House of Cards" or "Transparent." If Netflix is the online version of HBO, with its high-quality, scripted programming, then YouTube Red is more like Bravo or MTV with its self-made reality stars.But this week, YouTube's biggest starFelixKjellberg, better known as PewDiePie to his more than 50 million subscribers, showed the dangers of YouTube's strategy and serves as proof that if YouTube wants to go against the incumbent paid streaming services, it needs to take a more critical look at the stars it taps to help out.On Monday, the Wall Street Journal discovered that nine ofKjellberg's videos featured Nazi and anti-Semitic content, forcing both Disney and YouTube to cut business ties with him. YouTube canceled the second season ofKjellberg's original show onRed and removed him from Google's Preferred ad network, which runs ads alongside the freevideos he posts on YouTube. And Disney-owned Maker Studios, which publishes videos from popular stars likeKjellberg, will no longer work with him.The incident was an incredible fall from grace for the biggest star on YouTube.Kjellberg made an estimated $15 million in 2016 from his YouTube videos, a figure that'll likely drop a lot this year now that he no longer has access to higher-paying advertisers. Kjellberg responded to the controversyin an 11-minute YouTube video, blaming the media and The Wall Street Journal in particular in a Trump-like tirade.The real story here is thatKjellberg respresents a new breed of star, one thatgrew up on the internet, freely posting whatever he wanted. That's fine, and it should be allowed to continue for all the obvious free speech reasons you can think of. But if YouTube wants to turn this kind oftalentinto something more mainstream in order to drive Red subscriptions, it should take another look at the stars itwants to bring on.As Wired's Emma Grey Ellispointed out this week,Kjellberg has a long history of posting insensitive material in his videos, includinga discussion about selling people into slavery and comparing SNL actress Leslie Jones to Harambe the gorilla. And as John Herrman of The New York Times wrote, the recent controversy has amplifiedKjellberg's charged "jokes" into a rallying cry for the alt-rightand other seedy corners of the internet.It's a controversy that shouldn't have requiredinquiries from the WSJ for YouTube and Disney to discover. YouTube is the perfect platform for talent likeKjellberg to emerge, but it's hardly as sanitized as traditional video production. There's no writer. No producer. No agents or handlers. Just the person and their webcam. If anything, YouTube needs a better way to vet these new kinds of stars before it attempts to showcase them in a premium subscription product like Red.In the short term, removingKjellberg from YouTube Red will may put a slight ding in YouTube's number of subscriptions. He's the most popular star on the paid videoservice, but he's not the only one. And there are other advantages to Red, such as an ad-free experience on all videos and access to Google Play Music, Google's Spotify competitor.But the lesson YouTube learned this week is that when you tap talent born on the internet, you run the risk of attracting the worst parts of the internet along with it. And that's not a great foundationto build a new business on.SEE ALSO:YouTube's biggest star is in hot water over anti-Semitic 'jokes' ' here's what's going onJoin the conversation about this storyNOW WATCH: This college student racked up $300,000 worth of frequent flyer miles by legally hacking United Airlines
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